Coffee Freshness FAQ

Is my coffee roasted to order?

Your coffee is freshly roasted to order. If you choose ground coffee, it’s also ground to order, then bagged and shipped to your home.

When will my order ship?

Orders typically take 1–5 business days to process before shipment. Orders ship the day the coffee is roasted and packed.

How long does delivery take?

After shipping, delivery usually takes an additional 1–5 business days, depending on the destination and carrier. These are estimates, not guaranteed delivery dates. Carrier delays and other circumstances outside our control may affect delivery. We ship retail orders via USPS, UPS, and FedEx.

What shipping packaging do you use?

Most of our products ship in curbside-recyclable mailers and boxes.

How should I store my coffee?

Keep the bag sealed. Store freshly roasted coffee in a cool, dark, dry place using an airtight, opaque container to preserve flavor and aroma.

What should I do if my bag arrives damaged?

Email jammingjavaspecialtycoffee@gmail.com. Include your order number and supporting photos of the damaged bag and shipping packaging.